Privacy Policy
How Leaside Pilates collects, uses, and protects your information.
Overview
Leaside Pilates ("we", "us", "our") respects your privacy. This policy explains what personal information we collect through our website and services, how we use it, and your rights. By using our website or booking with us, you agree to this policy.
Information we collect
- Information you provide: name, email, phone number, billing details, and health or fitness information you share when booking or attending sessions.
- Booking & payment data: processed through our third-party scheduling and payment provider, Momence. Payments are handled by Momence and its payment processors; we do not store full payment card details.
- Automatically collected data: IP address, browser type, device information, and usage data via cookies and similar technologies.
How we use your information
- To provide, schedule, and manage classes, sessions, and packages.
- To process payments and maintain your account.
- To communicate with you about bookings, updates, and (with your consent) marketing.
- To improve our website and services, and to comply with legal obligations.
Third-party services
We use Momence for scheduling, membership, and payments. Your use of Momence is also governed by Momence’s own privacy policy and terms. We may use analytics and hosting providers (e.g., Wix) that process data on our behalf.
Cookies
Our website uses cookies to enable functionality and understand usage. You can control cookies through your browser settings; disabling them may affect site functionality.
Sharing your information
We do not sell your personal information. We share it only with service providers who help us operate (such as Momence and our website host), or when required by law.
Data retention & security
We retain personal information only as long as necessary for the purposes described here or as required by law, and we take reasonable measures to protect it. No method of transmission over the internet is completely secure.
Your rights
Under applicable Canadian privacy law (including PIPEDA), you may request access to, correction of, or deletion of your personal information, and withdraw consent to marketing at any time. Contact us using the details below.
Children’s privacy
Our services are directed to adults. We do not knowingly collect personal information from children without parental consent.
Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the latest revision.
Contact us
Leaside Pilates
28 Industrial St, Unit 108 & 109, East York, ON, M4G 1Y9
Email: hello@leasidepilates.com · Phone: 647-550-9968